1. General & Data Controller This privacy policy applies to the collection and processing of personal data by Outberg.eu, operated by Backpackerlife ApS (hereinafter “we”, “us” or “Outberg”). We take your privacy very seriously and process your data in accordance with the European General Data Protection Regulation (GDPR).
Our company details:
- Company name: Backpackerlife ApS
- Address: Vesterløkken 4, 8230 Åbyhøj, Denmark
- VAT number: DK38393758
- Email: info@outberg.eu
- Phone: +45 42 55 59 19
2. What data do we collect and why? When you visit Outberg.eu or make a purchase, we collect data to provide you with the best possible experience and to fulfil our agreement with you.
- Order information: Name, address, email address, phone number and payment details. This is necessary to deliver and invoice your order.
- Device information: IP address, browser type and browsing behaviour on our website via cookies, to optimise the website and show relevant advertisements.
- Newsletter: If you explicitly give consent, we collect your email address for marketing purposes.
3. Security We have implemented appropriate technical and organisational measures to prevent your data from being accidentally or unlawfully deleted, published, lost or misused. Only employees who need access to perform their work (such as customer service) have access to your data.
4. Sharing data with third parties Your data is only shared with necessary partners to deliver our services:
- Logistics: GLS (for the delivery of your package).
- Payments: Our payment providers (for secure transactions).
- Marketing: Google, Facebook and Instagram (for optimised advertising).
We only use processors within the EU or in countries that offer an adequate level of protection in accordance with applicable GDPR legislation.
5. Retention period We retain your data for as long as is legally permitted and necessary for the purpose for which it was collected. For administrative purposes (accounting), transaction data is retained for a minimum of 5 years.
6. Your rights You have the right at any time to:
- Access the data we process about you.
- Request correction or deletion of your personal data.
- Withdraw your consent for data processing (e.g. newsletter).
- Object to the use of your data for direct marketing.
Requests can be sent to info@outberg.eu.
7. Complaints If you have a complaint about our processing of your personal data, we hope you will first contact us directly. You also have the right to lodge a complaint with the supervisory authority. As we are a Danish company, the relevant authority is the Danish Data Protection Agency (Datatilsynet).
- Website: https://www.datatilsynet.dk/english
8. Changes We reserve the right to update this privacy policy. The latest version will always be available on Outberg.eu.
Version: 1.1 | Date: 14.04.2026